Refund policy
At BARERAH FABRICS we want you to be satisfied with your purchase. Please read our return and refund terms carefully as they apply to all orders placed on our store.
Returns & Exchanges
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You may request a return or exchange within 2 days of receiving your order.
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To be eligible, the item must be unused, unworn, with all original tags and packaging.
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An unboxing video is mandatory to process any return or exchange request.
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Customers must bear the return shipping costs.
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No restocking fee applies.
📧 To start a return, contact us at barerahfabricsofficial@gmail.com or WhatsApp at =+923193868925
📦 Returns should be sent to the following address:
House no 370 block 22 Hussain Bukhsh road Near Sindh Bank Keamari , Karachi, Pakistan
⚠️ Items sent back without first requesting a return will not be accepted.
Damages & Wrong Items
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If you receive a damaged, defective, or incorrect product, please contact us immediately with your unboxing video.
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After verification, we will arrange an exchange or refund as per your preference.
Exceptions / Non-Returnable Items
The following items cannot be returned or exchanged:
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Sale/discounted items.
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Customized or altered products (if applicable).
Cancellations
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Orders may be canceled before they are shipped.
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Cancellation requests can be made via email or WhatsApp.
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Once shipped, the order cannot be canceled.
Refunds
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Refunds are issued only after we receive and inspect the returned item.
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If approved, the refund will be processed to your original payment method.
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For Cash on Delivery orders, refunds will be transferred to your bank account.
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Processing time: up to 10 business days (excluding your bank’s processing time).
If you haven’t received your refund after 15 working days from approval, please contact us at barerahfabricsofficial@gmail.com